2. Data collection and use
2.1 We collect personal data from our users at several different points on the Website or otherwise in communications with you. All personal data that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal data. At our request, you shall promptly provide evidence of your identity.
2.3 We do not share personal data with others except (a) when we inform you and give you an opportunity to opt out of having your personal information shared; (b) to allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you; (c) to respond to legal requirements (including under the Data Protection Act 1998 as amended, or its local equivalent) or protect a third party’s rights, property, or safety; and (d) to any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions.
2.4 We shall not transfer personal data outside of the European Economic Area without your prior written consent.
3. Keeping in touch
3.1 To receive our email alerts, you have to complete a registration form. During registration you are required to give contact information (such as name and e-mail address). This information is used to contact you about the services on our Website for which you have expressed interest. The provision of demographic information (such as business sector), and unique identifiers, is optional, but encouraged so we can provide a more personalised experience.
3.2 To register for our daily newswire emails, our daily sports industry email newsletter (or any of our other email newsletters), we ask for contact information in return and may contact you with marketing messages about our products or services and/or those of carefully selected third parties.
3.3 We request information from you on our order forms. You have to provide contact information (such as name and delivery address) and financial information (such as credit card number and expiry date). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
4. Cookies and IP addresses
4.2 We use session cookies and persistent cookies. Session cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user. Persistent cookies are stored on your hard drive until they expire or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.
4.3 We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
6. Surveys & polls
From time to time we may request information from our users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as business sector). Contact information will be used to notify the winners when applicable and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the website and the results of surveys may be published.
7.1 We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. The technology that we use and the security policies which we have implemented are intended to safeguard your information from unauthorised access and improper use.
7.2 However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise that your personal information will always remain secure. If you have any questions about the security at our Website, please contact customer services.
8. Correcting or updating personal information
8.1 You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data that we process for you if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please access your personal profile page or contact customer services.
9. Google Analytics
9.1 We use all features of Google Analytics for Display Advertisers. That includes obtaining specific visitor cookie data, such as the source, medium and keyword used to visit our Website. Google Analytics does not store any visitor specific data and we will not use visitor specific data in any way related to Google Analytics, Google Adwords, and Remarketing.
9.2 We use remarketing with Google Adwords and analytics to display content specific advertisements to visitors that have previously visited our Website when those visitors go to other websites that have the Google Display Network implemented.
9.3 We, and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitor’s past visits to our Website. We take our users’ privacy very seriously. We feel that certain personal information should always be kept private, so we’ve developed restrictions around the types of ads where we don’t allow remarketing. When creating remarketing lists, we can’t use any sensitive data about users, including information such as their financial status, sexual orientation, and other sensitive categories.
9.4 As adwords advertisers, we are restricted from and will not perform the following actions (a) running ads that collect Personally Identifiable Information (PII) including, but not limited to, email addresses, telephone numbers, and credit card numbers; (b) creating a remarketing list or creating ad text that specifically targets users in ways that are outlined as “prohibited” by Google. Refer to Google’s policy on remarketing: https://support.google.com/adwordspolicy/answer/143465?hl=en.
Last updated: March 2017