Vivint Smart Home Arena, the home of the National Basketball Association’s Utah Jazz, has become the latest sports stadium in the United States to make a move towards cashless payments.
Starting with the Jazz’s first preseason game this weekend, many of the multi-purpose arena’s concessions stands will only accept card — credit, debit, or prepaid — or mobile payments. All cash payments for concessions stands are expected to be phased out by next spring.
For cash-only fans, there will be five cash-to-card kiosks located on the main and upper concourses to help guests convert cash to a Mastercard prepaid debit card. There will be no fee to use the machines.
“We are constantly looking for ways to innovate the guest experience and our pilot program this summer has shown that a cash-free environment results in faster moving lines and increased fan satisfaction,” said Vivint Smart Home Arena president Jim Olson.
The stadium is not going completely cashless, though. Jazz-operated parking lots will accept credit cards and cash, as will the ticket box office and merchandise stands.
Mercedes-Benz Stadium, the home of the NFL Atlanta Falcons and MLS Atlanta United, and the Tampa Bay Rays’ Tropicana Field were the first US venues to go cashless in 2019. The primary goals with all of these moves to cashless concessions are significantly speeding up transaction times, reducing waiting lines, and improving operational efficiencies.